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How pro178 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and use our platform — and what we do with it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and delete dataSecure data storage
pro178 How pro178 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption on every page and every transaction to keep your data in transit protected. Cookies help us remember your session so you do not have to log in repeatedly when switching between mobile and desktop — you can manage cookie preferences in your browser settings at any time. We retain your account data for as long as your account is active and for a period after closure as required by our internal compliance process. You can ask us to delete your data by contacting support, subject to any retention obligations we hold.

SSL Encryption

Every connection to pro178 uses SSL encryption. Your login credentials, DANA deposit details and account data travel through a secured channel at all times.

Cookie Control

We use session cookies to keep you logged in across devices. You can clear or block cookies in your browser at any time — though some account features may not work without them.

Data Retention

Your personal data is kept while your account is open and for a defined period after closure. We do not hold data longer than our internal policy requires.

Third-Party Sharing

We only share data with payment processors — DANA, OVO, GoPay — to complete your transactions. No personal data is sold or passed to advertisers.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, our support team is the right starting point. You can reach us through live chat on the site, or send a written request through our official contact form. We aim to respond to data-related requests within a reasonable timeframe, and we will keep you updated on the progress of your request.

Live Chat Start a live chat session directly from your account dashboard. Describe your privacy request and our team will pick it up and log it for follow-up.
Contact Form Submit a written privacy request through the contact form on our site. Include your registered email so we can verify your identity before acting on the request.
Account Support For wallet-linked privacy questions — such as which DANA or OVO transaction records we hold — raise it directly through the account support section in your profile.

Your Privacy Rights and Common Questions

These are the questions we hear most often about how pro178 manages your data. If something here does not cover your situation, reach out through live chat or the contact form and we will give you a direct answer.

We collect your name, email, phone number and login credentials at registration. When you deposit via DANA, OVO or GoPay, we also log the transaction reference and method used.

No. We never store your e-wallet PIN or password. We only log the transaction reference and timestamp that your payment provider returns after a transfer is completed.

Yes. Submit a request through our contact form or live chat using your registered email. We will verify your identity and send you the data we hold within a reasonable timeframe.

Contact support through live chat or the contact form and ask for account data deletion. We will process it subject to any retention period our compliance process requires.

Only with the payment processors needed to complete your transaction — DANA, OVO or GoPay. We do not sell your data or share it with advertisers or unrelated third parties.

Cookies keep your session active so you stay logged in when switching devices. You can block or clear them in your browser settings, though some account features may behave differently.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.